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BeeBEEP Known Issues

Solutions to all known issues in the various versions of BeeBEEP.

Last updated: Dec 31st, 2019


BeeBEEP 5.8.2 does not send offline messages when it wakes up from sleep mode.

There is not a fix yet. Offline messages are sent only if BeeBEEP will be closed (quit).
I'm sorry for the problems caused, a patch will be available as soon as possible.

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BeeBEEP prevents the CTRL+ALT+B (or CMD+ALT+B on MacOSX) key sequence in other applications from working.

There is a problem in registering key sequences in BeeBEEP even if the option to use it is disabled.
To get around this, just go to the Options - Interface - Shortcuts... menu and change the "Global" key sequence by clicking on "Show all chats".
Restart BeeBEEP to ensure that the change is applied to the system.

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BeeBEEP 5.7.x shows an error when I try to record a voice message.
[WARNING] defaultServiceProvider::requestService(): no service found for - "org.qt-project.qt.audiosource"

This happens because a folder called "mediaservice" is missing in the package. Download the new development version 5.7.5 and inside the package you will find the missing folder.
Copy it to the BeeBEEP installation folder and the error will disappear.

From version 5.8 of BeeBEEP the folder will be integrated into the installation package.

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BeeBEEP 5.6.8 cannot send screenshots due to missing cache folder.

The cache folder is not automatically created when a screenshot is sent and BeeBEEP shows an error.
The problem does not occur if the user has already received any other image in a chat.
You can fix this issue by following these steps:

  • In the BeeBEEP top bar clic on the menu Main - Open your data folder.
  • Create a new folder called cache inside your data folder.

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Hi, I'm BeeBEEP, the free office messenger that for 10 years has been helping people like you keep messages safe and private.

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